For our Canadian policyholders, we have a number of options available.
For immediate assistance:
During office hours call us directly at 519-666-0075 or Toll Free at 1-800-851-4045
For after-hours emergency claims:
- Our Claims Adjuster is available by cell phone at 519-860-0750
- Should our Claims Adjuster not be available you will be prompted to contact our Dedicated Independent Adjusters' after-hour's line at 1-888-584-7929
For after-hours emergency repairs:
Being a Middlesex Mutual policyholder gives you access to our suggested restoration professionals for after-hour’s emergency work. Please complete our claims form below so we have notification of your claim. You are welcome to contact one of the contractors shown below for emergency after-hours repair services:
Contact an On Side Restoration contractor at 519-652-1152
Contact a Servicemaster Restore contractor at 519-652-0072
If your situation is not urgent, you can choose to complete our claims form below:
A Claims Adjuster will be assigned to your file and you will be contacted, usually within 24 hours of our claims department receiving your claims notice.
To our American neighbours:
We are not licensed to write property insurance for any clients residing in America. Please reach out to the Broker listed in your insurance documents to report any claims. We are not able to respond to any claims reports left on this website.
Thank you.